Information We Collect
We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.
We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data”). The communication data may include the communication content and metadata associated with the communication.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our website, hosting platform and analytics software.
Information We Store, Process and Share
Please find below our purposes for storing and processing the information we collect on or through our website:
Operations – We may process data to operate our website, fulfill of orders, provide our services, supply our goods, generate invoices, bills and other payment-related documentation. We may process data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally.
Publications – We may process data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions.
Relationships and communications – We may process data for the purposes of managing our relationships, communicating with you by email, SMS, post, fax and/or telephone and providing support services.
Direct marketing – We may process data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes.
Research and analysis – We may process data for [the purposes of researching and analyzing the use of our website and services, as well as researching and analyzing other interactions with our business.
Legal compliance and vital interests – We may also process data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
Your principal rights are: (a) the right to access – you can ask for copies of your personal data; (b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data; (c) the right to erasure – you can ask us to erase your personal data; (d) the right to restrict processing – you can ask us to restrict the processing of your personal data; (e) right to data portability – you can ask that we transfer your personal data to another organization or to you; (f) right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.